Having helped with a very sad case involving the loss of a son, the parents had kindly asked to see me in order to thank me and my team for all that we had done. I have met them on several occasions and they are the most charming couple and my heart bleeds for them. They had sweetly prepared a cuppa and some delicious biscuits for me. We chatted for an hour or so and I was very touched by their kindness. Life can be cruel sometimes, but they are both very strong and are now preparing to move on. As an MP, I hear and see many sad stories, but this one is one of the saddest. Plenty of constituency matters to deal with for the rest of the day.